Purchased a new build through Durrants. Our own sale did not go to plan but from beginning to end Durrants (especially Florence) was brilliant and kept our purchase in play. We will be moving into our new home in a few days.

These estate agents dealt with the sale of my mother’s house today on an online auction. They did stupendously and achieved an excellent price for what superficially looked like a shell completely run down and in a poor state of repair. My mother’s home in Dunwich has a huge amount of potential and I am incredibly proud that it was recognised. Well done Durant’s in Southwold!!

Lily and Florence worked tirelessly to ensure our sale went through satisfactorily – greatly appreciated

All of the staff who dealt with my sale were very efficient, helpful and friendly and went over and above their duties.

I felt at all times that the Durrant’s team were acting in our best interest in relation to achieving the best price and also finding the right purchaser.
I was particularly grateful when towards the end of the transaction things seemed to be going off the rails, they stepped in and spoke to the purchaser and helped bring the transaction to a successful close.

I meant to write this review some time, ago. Had an excellent experience with Durrants, although the purchase never completed through no fault of theirs.

I originally saw a property advertised on Maundy Thursday, and they immediately accommodated me to visit on the following day, Good Friday, once they were aware that it was the only day I could make, and I had a 3 hour + drive.

Penny met us at the property, and was very helpful, providing us with lots of advice and ideas. Unfortunately we were pipped at the post by another buyer, but Durrants were fair and very professional in giving us a fair opportunity – Thank you (I think it was Jan – apologies If I’ve got this wrong)

There were some misunderstandings on my part, having been out of the property market for 27 years, but these were dealt with professionally, so much so, that when the property came back onto the market, we were immediately given 1st refusal. Another quick trip was arranged and we met Penny again at the property. She gave us time and space to fully appraise the property and again was full of helpful advice and ideas. She even introduced us to the owner and arranged and extended stay as she had to leave for another appointment. Speaking to the owner was invaluable.

Unfortunately, during this visit, we realised that this was not the dream property we were looking for, and declined to confirm our offer. However, this was not reflection on Durrants, who were professional throughout, and I have no hesitation in recommending them as an agent.

Although I haven’t listed with Durrants, I have had extensive contact as a buyer. I’ve dealt with many agencies recently and Durrants has been exceptional. Fiona in particular has offered wonderful advice regarding the local area and has endeavoured to try and find us the right property.

Highly recommend! Thank you Fiona!

Thank you to both Penny and Lily who have been very, proactive, super helpful and efficient and made process run very smoothly.