I think for a lot of people, the best estate agents are the ones you don’t notice doing their job. Quick and painless, subtle but efficient. Durrants is the complete opposite, in the best way possible. We bought a house that was listed with Durrants recently, and at every point in the process we were floored by how much attention to detail, time and care they took to ensure that we – people who had not contracted them – were happy with every part of the purchase process and had all the things we needed to proceed. Exemplary service at all points; Durrants, and especially Residential Sales Manager August and Valuer Josh, was completely flawless, start to finish, even when the process for the purchase of this property was wracked with every manner of issues. Were it possible to give six stars, I would be asking for seven.

The service was excellent – Trevor was very available to answer my questions and put himself out to get my report back very quickly.  Anna was very professional, clear about availability and reliable in getting expectations and meeting them in replying to my questions.

Excellent service from start to finish – Durrants took responsibility for ensuring the process kept moving through occasionally difficult times to a successful conclusion. Definitely recommend.

What an excellent crew. Very helpful from first viewing to conclusion. Thanks to Josh who saw us through the viewings and his offer of assistance re any tech problems about Wifi and mobile phones etc. A special mention for August who looked after us throughout the negotiations, exchange and completion, she was a real star.
Thank you all.

Durrants recently sold two properties for us and we were delighted with their service and attention to detail. Would highly recommend them.

Thank you to Durrants especially Ash Brunori from the Diss Office for dealing with the sale of our parents’ house giving excellent service throughout with great communication professionalism and support.
We would highly recommend.

Durrants have provided a fantastic service… and our brilliant Sales Manager Ashley Brenori has guided and supported us wonderfully through a long and difficult process. He deserves a medal for his positive thinking and well informed approach to any issues that arose. Highly recommended!

First class service in difficult times – Diss office. We were impressed with Ashley Brunori from our first meeting with him. He had researched thoroughly, came fully prepared and brought examples of brochures for similar properties. During the sales experience Ash remained enthusiastic, positive and professional despite several set backs. He always replied to emails and telephone calls and followed things up efficiently. Ash is a credit to Durrants. I recommend the agency to anyone looking to sun or sell property in the area.

Whilst Durrants weren’t our agent they were selling the property we were buying. We had quite a difficult process through to exchange of contracts but Ashley at the Diss office provided an excellent service being involved at every stage ensuring we and everyone one else in the chain was fully informed.

Thank you Ash for your time and commitment. I would highly recommend Ash and his team at the Diss office for residential property matters.

I was very happy with the service from Durrants when I purchased the property, and when Mark came out, as one of the 3 agents I invited to quote, he was the most genuine without seeming pushy. Excellent service from all 3 staff.