Durrants’ long-standing reputation, unrivalled local knowledge and proven record of success makes us the wisest choice when it comes to selecting an estate agent to sell your home. Here’s how the process works:
We have a genuine passion for helping our customers sell their property. When it comes to the valuation and marketing of your property, our experience and local knowledge put us head and shoulders above our competitors. Invite us round to complete a free market valuation of your property. We will guide you through our valuation to ensure that you are happy with our results and are fully aware of the subsequent costs and legal requirements involved. We will then work with you to create a suitable, achievable timeline for putting your house on the market.
Once you decide to sell with Durrants, we work swiftly to create sales particulars of your property for your approval. We work closely with you to create a professional, desirable, and accurate representation of your property that you are happy with. It is at this point that we will start to market your property. Read more about this here.
Viewings are conducted by our experienced agents and we make sure that all potential buyers have the appropriate property details to go away with to enable them to keep the property fresh in their mind. We will follow up all your viewers to discuss their feedback, which we will in turn relay to you. We recognise the importance of building a relationship with both our buyers and vendors to enable us to increase viewings and better match buyers with the right property. Our sales team will provide regular updates on progress, feedback and internet statistics and will advise you on what action, if any, is needed.
Upon receipt of an offer we will fully verify any chain and where possible the source of funds of your buyer. We will use our expertise to negotiate on your behalf, to help you achieve the best possible price for your property. We will advise if we feel offers are appropriate based on the market buoyancy at the time.
We recognise that a sale is not complete until contracts have been signed and exchanged. To progress the sales process to that stage, we will maintain regular contact with both parties and communicate timelines accordingly. Our relationship with local solicitors gives us a good advantage in keeping your sale on track. This is why we consistently have a better record of completed sales than the national average. Our personal approach to doing business drives us to go the extra mile where necessary and progress the sale to the point of exchanging contracts. A mutually agreeable completion day will be agreed, to be as smooth-running and stress-free as possible.
Alison was fantastic throughout the whole process of securing our next property in Southwold. Friendly, responsive, and genuinely helpful — it made the experience smooth and stress free. Grateful for her support and would happily work with her again!
Alison is calm, efficient and a complete pleasure to deal with. I have rented out my house with her on several occasions now and the same consistent level of service is always provided! If you want an enjoyable rental experience then Alison is top of the list!
Alison at Durants has been so helpful from the start to moving into our property. Nothing is too much trouble for her. She’s such a lovely lady I cannot recommend this estate agents enough. Everything has been so easygoing. We also got a lovely little card and pot plant on moving in. Thank you all so much, especially Alison. Great work, much appreciated.
Alison has spent a great deal of time showing me various properties in the local area. I managed to secure a property which I move into April 2025. The whole process was smooth and very stress free and nothing was too much trouble, best wishes, David
George, August, Toby and Hannah provided a first class service from start to finish. Always polite, easy to get hold of, proactive in calling with updates and happy to give honest, accurate advice. I honestly can’t think of an area in which they could improve their service. Thank you very much, we wouldn’t hesitate to recommend you to family or friends.
Durrants in Harleston made our moving experience easy and hassle free. Staff are very professional always quick to respond. Amber was extremely helpful and polite. Thank you for all what you did.
Excellent customer service. Great communication and really lovely staff to deal with. Thanks so much.
Very pleasant staff. Thorough when ever asked a question. Always quick to reply. Amber was predominantly my point of contact. And as said should I sell again Durrants Harleston would be my no 1 choice of Agency.
I used the Harleston office as a buyer, and was consistently impressed by every member of staff there. Heather, Amber, George, Peter and Joanne – all went above and beyond with nothing ever too much trouble whilst remaining friendly, cheerful and professional. They were all VERY proactive in the face of delays from both sets of solicitors (but particularly mine). These people, each in their own way, are a tremendous asset to the Durrants name and business.
Alisha (and colleagues) at Durrants Southwold office have been nothing but professional. She has been, from the first viewing (of a different property) to the end stage of completion of the house that I bought, very efficient, conscientious, friendly and cognisant of both buyer’s and seller’s needs throughout. I would be very happy to recommend Durrants from my recent experience.
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