With over nine years of hands-on experience in the estate agency business, Jakki has navigated every facet of the industry from residential sales and lettings to land and commercial premises. Her passion lies in delivering exceptional customer service, and there’s nothing more satisfying than seeing a sale through from start to finish. Outside of work she volunteers as a Community First Aider for St John Ambulance and enjoys taking part in the Pink Ladies Tractor Run on their little grey Fergie.
I have both purchased and sold properties through Durrants Halesworth. The Halesworth office has also been managing lettings on my behalf. I have always received excellent service from the office and recommend trusting this office with all your property needs.
Amazing professional service keeping us informed throughout. Especially Lily who communicated every step to ensure completion. Well done Durrants.
Very helpful staff and efficient to deal with, speedy communication. Completed quickly.
I recently purchased a property listed by Durrants of Diss. From the first viewing through to the final move, August was brilliant!! There were a few problems on my sale, but throughout the whole process, she couldn’t have been more helpful. Along with the rest of her team in Diss, she would always respond to my queries quickly and efficiently. Whether you are buying or selling, I would highly recommend Durrants.
We chose the local office of Durrants as they know the area & market very well. They are very professional arriving on time and giving us advice on the properties presentation and strong points. We were delighted to find potential buyers and we accepted the best offer recommendation given by our Agent.
Due to covid and the financial climate, the actual time before we moved became extended but we were continually updated on progress until we completed. Overall a stressful time but it helped along with such considerate and professional staff.
Would recommend Durrants Halesworth office. It is a win 10/10.
We have just purchased a house through Durrants and I have to say that without the continued help and assistance from August, the purchase just would not have been possible. We currently live in Australia, which has created many obstacles, and without August’s help in overcoming these obstacles the purchase just would not have taken place, so thank you August.
We have just purchased a house through Durrants and without the continued help and assistance of August the purchase would not have been possible. Thank you so much August.
Outstanding service from a very professional team, I would highly recommend, I can’t express how happy we are that we have finally found our perfect home. Thanks again team, we are looking forward to completing our purchase!!!!
As ever, I’ve been really impressed with the service Durrants provided. August, our point of contact, has been faultless throughout the transaction. Professional, friendly, helpful — we couldn’t have wished for more. Thanks guys, it’s been a pleasure working with you again.
Durrants in Halesworth sold my mothers property. Gabi Wones was very professional with very good communication. Thank you.
Good service – John dealt with the sale of our property and were always efficient and professional.
As demonstrated by previous experience with Durrants, the form was very efficient from the initial valuation, to consultation over the brochure contact, to the showing of people around the property. Staff also kept a close watch on the progress of the sale – very impressive all around.
August from the Diss office was very helpful in keeping us up to date in the selling of our barn and kept us informed and filled us in and really a lovely person so kind and would go above and beyond and was very reassuring and kept me calm she held the sale together from all angles in a very professional manner.
Excellent – very efficient and professional.
We bought through Durrants in Halesworth and the team really looked after us. Gabi kept us informed during the purchase and also kept in contact with the solicitor to keep the process moving. We recommend Durrants and we would use them if we ever move again.
Everyone at Durrants were very helpful and Gabi especially helped to speed things along with the respective solicitor’s and the vendors thank you.
Anna has kept us informed at all stages, the written survey was emailed to us promptly. The survey you provided was comprehensive and constructive. We will be able to progress with the purchase of our future home with the knowledge that although it needs some further investigations and improvements, we know exactly what we are buying, and are able to more accurately plan our time and finances moving forward. I would certainly recommend Durrants.
Excellent service and good communication.
Jasmine was thorough, very helpful and the whole process ran smoothly.
All the Team were so helpful, friendly and kind at a really stressful time. They guided me through the whole process of the sale and more. Thank you for everything.
Durrants have successfully sold the properties on our last two developments. We believe that this success is due to their proactive attitude, keen attention to detail and extensive knowledge of the market and areas we operate in.
All our sales progressed smoothly and we had regular updates from the team during the process. We would absolutely recommend working with Durrants.
From start to finish Gabi was very efficient and helpful in the purchase of my mum’s property. Highly recommend.
Staff great to work with when selling a house.
I was very impressed at the level of service I received from Durrants. Myself and my wife know the Halesworth office and there has always been a friendly and courteous staff. The person who introduced me to the property was Tom who tragically died a short while later. Gabi Wones has been very efficient and overall I am much impressed by Durrants in general.
We had to sell my mother’s home in Halesworth and chose Durrants.
We were assisted by a very polite and knowledgeable young lady called Gabi Wones, who handled our sale meticulously and very professionally. I would recommend Durrants at the drop of a hat. Well done Gabi.
Generally, I don’t like estate agents, but all the staff at Durrants were absolutely brilliant and really went the extra mile to help the sale to go through smoothly. Highly recommended!
I have bought 2 properties, from Durrants, I have dealt with August, who has been nothing but very helpful and always keeping me up to date on how things are progressing – after purchasing my first property, I only wanted to deal with August again to look for a 2nd property. Wendy has also been helpful with renting out of my first property. I can not thank them enough.
I found Durrants to be proactive and helpful. In particular, thank you to Gabbi for negotiating a deal on my most recent property purchase.
Excellent, polite and efficient service once again, thanks Gabi
We’ve had our fair share of bad estate agents, but Durrants (Particularly Georgia, Lily, and Fiona) have been amazing. Friendly, professional, and willing to help with all our needs. Couldn’t recommend Durrants enough.
Thank you for great service from a fellow guitar player!
Lily provided us with excellent service, quickly answering any questions throughout the purchase process – thank you so much!
Purchased house that Durrants were selling. They were very helpful and flexible when arranging viewings and also swift with assisting negotiations. A friendly and professional service was always displayed by Gabi & Imogen. A pleasure to deal with.
We were grateful for rapid help to be able purchase our house in Newby Close after a sale cancellation of a property in a nearby close. We realised it was also around that time that there was a sudden death of a manager of the Halesworth branch so not the easiest of times. Nevertheless our sale was completed and all was well.
Selling a property and moving home can be a stressful experience at the best of times but the Durrants team in the Halesworth office were nothing short of a breath of fresh air. They remained professional throughout the long drawn out process and were exceptional in all communication and delivered exactly what they promised. I couldn’t recommended them highly enough but I’d like to single out the sales manager Gabi Wones as her tireless effort and focus on a complex transaction ensured everything was completed in a timely manner, thank you Gabi.
Gabi is very professional and efficient. I would highly recommend her and Durrants.
Gabi has been very professional and a huge help in helping us through the whole process, would not hesitate to recommend them.
I’ve dealt with Wendy who was super friendly and helpful! Helped me find the perfect property and has gone the extra mile to make it more personal for me 🙂 Now happily have a flat with them.
Excellent polite service, chased when relevant.
An excellent Service. Gabi Wones and her team worked above and beyond to help us with our sale. They kept us informed of all that was happening.
It has been a first-class service from Durrants in Diss. It’s a breath of fresh air to find this level of professionalism and good old courteousness. My needs are being dealt with in a helpful and attentive manner and would recommend this without hesitation.
Gabi and the team were very professional throughout. They worked hard to get us a good price for our property and then worked very hard indeed to progress us through to exchange.
Gabi Wones in particular, went above & beyond expectations, without her intervention our sale would have fallen through, can’t recommend highly enough!
A big thank you to Amber and George at Durrants Estate Agents, Harleston. The hardworking team have worked tirelessly to secure two successful house sales for us this year. Quite an achievement in these challenging times. Their professional dedication to providing a first class service to both buyers and vendors has taken the stress out of moving house. We had constant feedback with viewings and a smooth transition to completion with attention to detail in liaising with all parties involved in the chain. I highly recommend using Durrants Estate Agents.
During purchase of house the staff at Durrants in Halesworth were always very helpful with any requests for information that I made. Happy with their service.
Ms Gabi Wones has shown herself to be an excellent manager of the purchase process. Her attention to detail and her ability to follow up with all parties was exceptional. Without Gabi’s help the sale of our house would not have been possible. She is a credit to your organisation and I would not hesitate to recommend your agency as a consequence.
Very good service with regular updates regarding the sale of our property. Prompt and efficient exchange of contracts and completion.
I would like to thank Durrants estate agents Halesworth for our recent property sale. Gabi and her team were very helpful and efficient.
From start to finish the service I received was excellent. All queries I had were dealt with quickly and efficiently either by email or telephone. Gabi made the process of buying a house a lot easier, she is a real asset to the team.
We sold our house through Durrants, they have been really friendly and helpful, an excellent sales brochure was produced along with really good photographs. Prospective purchasers were mostly accompanied visits as we had requested – our house sold quickly and we are very happy with the service we received, thank you.
I was very happy with the service provided by Durrants throughout the recent sale of my mother’s property. The circumstances were difficult and we were working to a tight deadline. The property was marketed quickly, the advice on price was sensible, realistic and guided by a good knowledge of the local market and potential buyers were swiftly contacted. Viewings were conducted sensitively and efficiently and in the sometimes tricky period between receiving an offer and exchange of contracts communication was exemplary. Many thanks to those in the Halesworth Office for carrying out small services and favours, whether checking on a vacant property, providing the occasional packing box or forwarding the odd item of important mail. A special mention for Gabi Wones who was businesslike, efficient and supportive throughout. I would not hesitate to recommend Durrants to other sellers.
Gabi was so helpful and efficient throughout the purchase of my house. Thank you so much, very professional team.
Thanks to all the staff in dealing with our recent house sale, a special thanks to Roberta for her professional approach and admirable perseverance! Very good communications throughout the process, highly recommend.
Durrants are professional, communicative, friendly and honest. As a buyer you often feel they are only working for the sellers interests but buying with Durrants felt like keeping both parties informed and happy was at the core of the companies ethos. It is a very emotional roller coaster trying to find the right home (especially within a certain budget). I would like to say a special thank you to Gabi Wones for making my cottage sale finally happen and for being so supportive along the journey. I would also like to say thank you to Imogen Garrard for always being so friendly and responsive in getting back to me when I had questions. I have no hesitation in recommending Durrants.
I always go to John in Durrants when selling and buying a house. The people who work there are always friendly and reliable and go above and beyond. Thank you.
Very thorough survey report. Excellent service throughout.
I had great personal service from start to finish selling my house through Durrants. I was lucky enough to have the wonderful Lily as my agent. Skilful, imaginative, dedicated, always absolutely on the ball and lovely to deal with. I felt thoroughly looked after during a very stressful time.
Fiona was everything you could hope for in an Estate Agent. Patient and never pushy. Knowledgable and never patronising. And then throughout the whole buying process she kept us informed, helped connect us with the sellers and kept us reassured throughout. Thanks for everything.
Excellent, friendly, knowledgeable estate agents.
Excellent and helpful services. Dealt with any queries or questions promptly. Would recommend.
Both my wife and I wish to thank all the staff at the Harleston office for the support and help show to us for what was an extremely prolonged and difficult purchasing process. At all times they would go out of their way to provide us with required information, and did so willingly. Their professional approach at all times to meet clients’ requests is to be applauded.
Many thanks to you all, we greatly appreciated everything you did for us.
Excellent service from August and rest of team during our purchase. Always friendly, communicative and very helpful. They addressed all issues promptly and professionally as well as establishing a good relationship with all parties involved in the process. We were confident in their service and they were nice people to work with.
August at Durrants, and the rest of the team made the purchase of our house such a smooth process. August stayed in touch the whole time and chased third parties when necessary. Was a pleasure dealing with the team and the house warming gift was much appreciated.
Lisa and Koryn got us over the finishing line of quite a journey. Many thanks to them.
I’m very happy with the level of service; professional and helpful
Very helpful through all stages of the buying process – highly recommended.
Koryn was so helpful throughout the whole purchasing process. I was kept up to date regularly throughout the process and couldn’t ask for a quicker response to email enquires. The Beccles team were amazing at solving any issues I had and kept the house purchase on track and completing on the house within 3 months.
Amber from Durrants, Harleston has been an amazing support with the purchase of our new house. She has tirelessly followed up solicitors which has made the buying of our house a smooth process. Thank you Amber for being a superstar. Would recommend Durrants and would use them again!
Excellent polite service, chased when relevant.
So pleased we chose Durrants. The whole team has worked together so efficiently to help us achieve the sale. It is never easy to sell a family home following a bereavement but they were all so kind, August in particular had to steer us through some infuriating hurdles and she was brilliant. ( I will miss her!) We cannot thank you enough and will certainly recommend you to anybody wishing to move.
It was a pleasure working with the Durrants team in Diss, especially George and August. They sat and listened to my previous experiences with other estate agents, took in to account my wishes of having 1 point of contact etc, and made the whole process of selling the property a breeze. They restored my faith in estate agents again and recommended a good solicitor to carry out the legal side of things, therefore making the whole experience a pleasurable one. I would highly recommend the office in Diss.
We are finally awaiting collection of keys to our new home in Barnby and would never have been able to get there without the fantastic help and hard work by Koryn and her team at the Beccles branch. She really went the extra mile to ensure our dream came true and we will be forever grateful to both her and Durrants.
Koryn has been so helpful through a very hard emotional rollercoaster of a ride, thanks to her kind caring personality which has reassured us along the way. We didn’t sell through Durrants, we purchased a property with them. I can safely say she went over and above to help. I would recommend Koryn at Durrants in Beccles 100%.
I went with Durrants Beccles office for the purchase of my new home, Both Koryn and Nick went above and beyond to help with my purchase. A most professional service, would definitely use if I ever sold.
We cannot give enough praise to Jasmine Philpott for the excellent service she has given us regarding obtaining planning permission. She has worked tirelessly, diligently and speedily throughout .
We have had complete confidence in her abilities to achieve a successful outcome due to her exceeding professionalism and obvious passion for her work. We have felt that she has always been available with sound advice and realised very quickly that she has outstanding knowledge of the planning system and it’s laws. Jasmine has obviously built up a good rapport with a wide range of people with whom she has to work alongside and this all contributes to her ability to provide such an all round service. We feel we have been very fortunate to have found Jasmine who has been such a pleasure to know and to guide us through the sometimes difficult pathways of the planning system.
We can thoroughly recommend Jasmine to anyone wanting the “perfect” professional person in her sphere.
Would not hesitate to recommend Durrants Beccles office, after looking after my sale and purchase, which was far from straightforward! Communication was excellent throughout. Koryn was my main contact who was extremely professional and informative and managed to get my purchase over the line. When she was not available the other staff in the office were very helpful and were always aware of what was going on. Thanks so much for getting this over the line.
To put is into one word…. Simply “OUTSTANDING” !! Caroline Starr was a real…”STAR” … Although she was not “Our” agent as we were the buyers of the property… She worked with us from beginning to end…She never failed to answer our questions and provide us, as first time buyers, the helpful guidance and information we so very much needed to make the buying process as smooth as possible. We will be ever grateful to Ms. Caroline and her help to get us into our new home. Caroline is a “keeper” !!!
I bought a house through Durrants, their service was fantastic and they weren’t working for me as such. All girls were happy, smiley, and nothing was too much trouble .
We would both like to thank everyone for your constant support and encouragement to get us through our sale . You have all been very professional but also friendly at the same time. Well done guys .
I could not fault the professionalism, support and delightful staff. They went the extra mile to ensure the exchange could take place. Their valuation was realistic, and property details were attractive. Totally recommend.
An absolute delight all the way through, Imogen was helpful, reassuring and super attentive, always at the end of the phone. The process took a little while, no fault of Durrants, but with weekly phone calls and updates I had no worry or stress. Imogen you’re a star!
Imogen has been amazing from start to finish in the sale of our property. There was various complications with the sale but Imogen kept us fully informed all the way through to the day of completion. We cannot thank Durrants & Imogen highly enough for the sale of the property & we would highly recommend their services to friends & family. Thanks again.
Durrants was one of three estate agents that I approached for a valuation on my property and my decision to market my property with Durrants was made so easy by not only the realistic valuation of my house but equally the friendly approach of Lisa, and this has been echoed throughout the team.
I was kept up to speed with viewings and feedback as would be expected and I feel the team worked hard to link together a chain that has culminated in a successful outcome. The road has been bumpy on occasion, but Koryn has worked tirelessly to iron out any hiccups, seeming to keep all balls in the air whilst remaining utterly professional and helpful to the nth degree.
I would not hesitate to buy or sell another house through Durrants again should the need arise. I cannot be more grateful for all that they have done.
We recently purchased a property with Durrants – Imogen handled our purchase and was always incredibly helpful and quick to respond to anything needed to make sure the process went smoothly. Thank you!
We used Durrants to buy from – first sale fell through but no fault of Durrants and they tried all they could to keep it alive. The house we have now exchanged on was also bought through Durrants and the second time was just as positive. Koryn was magnificent – she kept us up to date constantly, was calm, professional and exceptionally helpful. Thanks to Durrants as a group and Koryn in particular.
I have to say the service and determination we received from Imogen was exceptional! She worked so hard on the sale of our property, keeping us informed throughout the process, we would highly recommend Durrants and are very grateful for all their hard work.
The whole experience was excellent from start to finish. Roberta handled my purchase in an efficient and friendly manner. Well done Durrants, I would not hesitate to recommend you again.
Trevor Musk is incredibly thorough, highly professional and, a very courteous man. Anna is also very professional and thorough. I received my Homebuyers Report Eight days before I expected to receive it and the report was very detailed but, easy to understand.
Well done to both of you!
We purchased a property via Durrants, they provided very friendly and professional service, would recommend to anyone in need of their services.
Excellent service through a quite protracted and difficult sale. All Durrant’s staff involved could not have been more helpful.
Excellent friendly knowledgeable estate agents
A huge thanks to all the team at Durrants, especially Lily and Fiona. A very professional firm, who go out of the way to make sure you are kept in the loop. I highly recommend them.
We are really happy with the service provided from Imogen at Durrants. She kept us up to date throughout the sale of our property all the way through to exchange, and she was only ever a phone call away if we needed anything. Durrants have provided a very professional service overall. Would highly recommend!
The service I received was invaluable. I live over 160 miles from the property in Ditchingham but it never felt like it. A very professional company with a personal touch. I would recommend Durrants to anyone looking to sell or buy a house.
Was all very easy from the Durrants end, they did everything in their power to get everything across the line for me and my partner.
I wish to bring to your attention, the excellent service and support I received from the staff at this branch. Nothing was too much trouble and they always kept me so well informed of the process of my purchase. Strongly recommend.
We have just completed on a house sale with Durrants Beccles office. Koryn and team were professional, personable and accessible throughout the whole process. Their initial feedback prior to instruction was well informed and showed the benefit of good local knowledge. As a result once on the market the property quickly attracted good interest from serious prospective buyers. Excellent communication with Durrants throughout helped matters progress successfully to completion. We would thoroughly recommend Durrants Beccles office.
I am very pleased to report that the service from all members of staff has been excellent both pre purchase of the property and on completion. We were able to arrange a number of visits to the property and these often beyond normal working hours, extremely helpful. We would have no hesitation in recommending Durrants for property sales or purchases.
From start to finish an absolute pleasure to deal with on my house sale. Communication throughout was great & it felt like a very friendly & personal service, like I was their only client. Wouldn’t hesitate to use them again & would highly recommend them. Thanks Koryn, Lisa, Caroline & team.
Our experience purchasing a property through Durrants has been excellent. Roberta has managed our case from start to finish, from arranging the initial viewing to guiding us through to completion this week, and she has been amazing. As first-time buyers, the process was entirely new to us, but Roberta’s clear explanations and consistent updates made everything much easier to navigate. Always available at the other end of the phone, she has gone above and beyond to assist with solicitors and ensure our case progressed smoothly. Her professionalism, combined with her approachable and friendly nature, has made this journey an incredibly positive one. We can definitely recommend Durrants Halesworth to anyone in the area looking to buy or sell a property. Thank you, Roberta, for your amazing work!
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