I think for a lot of people, the best estate agents are the ones you don’t notice doing their job. Quick and painless, subtle but efficient. Durrants is the complete opposite, in the best way possible. We bought a house that was listed with Durrants recently, and at every point in the process we were floored by how much attention to detail, time and care they took to ensure that we – people who had not contracted them – were happy with every part of the purchase process and had all the things we needed to proceed. Exemplary service at all points; Durrants, and especially Residential Sales Manager August and Valuer Josh, was completely flawless, start to finish, even when the process for the purchase of this property was wracked with every manner of issues. Were it possible to give six stars, I would be asking for seven.