From the start , of the sale of our property Durrants at Diss have been absolutely excellent in their service, professionalism and general support.( especially when things got very stressful,) they have responded quickly to all queries and have communicated with us on all stages of the sale of our house. We have used them on more than one occasion and would not hesitate to use them again or to recommend them to others. A top quality service all round.
For our house purchase, August at Durrants was fantastic. She kept us informed and the process moving along. She made it as easy as we could have hoped for. Huge thanks to August and Durrants.
From the very start Durrants were exceptional, from Nathan’s accurate pricing to the Superb brochure they produced, the support we had in viewings and the totally professional advice on the offers we received from them, the house was sold in ten days. The service we received from August Atkinson was exceptional and totally professional, nothing was a problem and we were kept right up to date throughout the process to exchange. Durrants are just so professional in every way and nothing like the reputation some estate agents have. We can highly recommend the Durrants team in Diss.
I think for a lot of people, the best estate agents are the ones you don’t notice doing their job. Quick and painless, subtle but efficient. Durrants is the complete opposite, in the best way possible. We bought a house that was listed with Durrants recently, and at every point in the process we were floored by how much attention to detail, time and care they took to ensure that we – people who had not contracted them – were happy with every part of the purchase process and had all the things we needed to proceed. Exemplary service at all points; Durrants, and especially Residential Sales Manager August and Valuer Josh, was completely flawless, start to finish, even when the process for the purchase of this property was wracked with every manner of issues. Were it possible to give six stars, I would be asking for seven.
The service was excellent – Trevor was very available to answer my questions and put himself out to get my report back very quickly. Anna was very professional, clear about availability and reliable in getting expectations and meeting them in replying to my questions.
Excellent service from start to finish – Durrants took responsibility for ensuring the process kept moving through occasionally difficult times to a successful conclusion. Definitely recommend.
What an excellent crew. Very helpful from first viewing to conclusion. Thanks to Josh who saw us through the viewings and his offer of assistance re any tech problems about Wifi and mobile phones etc. A special mention for August who looked after us throughout the negotiations, exchange and completion, she was a real star.
Thank you all.
Durrants recently sold two properties for us and we were delighted with their service and attention to detail. Would highly recommend them.
Thank you to Durrants especially Ash Brunori from the Diss Office for dealing with the sale of our parents’ house giving excellent service throughout with great communication professionalism and support.
We would highly recommend.
Durrants have provided a fantastic service… and our brilliant Sales Manager Ashley Brenori has guided and supported us wonderfully through a long and difficult process. He deserves a medal for his positive thinking and well informed approach to any issues that arose. Highly recommended!
First class service in difficult times – Diss office. We were impressed with Ashley Brunori from our first meeting with him. He had researched thoroughly, came fully prepared and brought examples of brochures for similar properties. During the sales experience Ash remained enthusiastic, positive and professional despite several set backs. He always replied to emails and telephone calls and followed things up efficiently. Ash is a credit to Durrants. I recommend the agency to anyone looking to sun or sell property in the area.
Whilst Durrants weren’t our agent they were selling the property we were buying. We had quite a difficult process through to exchange of contracts but Ashley at the Diss office provided an excellent service being involved at every stage ensuring we and everyone one else in the chain was fully informed.
Thank you Ash for your time and commitment. I would highly recommend Ash and his team at the Diss office for residential property matters.
I was very happy with the service from Durrants when I purchased the property, and when Mark came out, as one of the 3 agents I invited to quote, he was the most genuine without seeming pushy. Excellent service from all 3 staff.
Thank you all so much for your patience! After your very quick sale of our house, we never expected the process to drag on but thank you all for reassuring us along the way.
You put our property on the market on Thursday, we were inundated with viewings over the weekend and accepted an offer on the Tuesday morning.
Durrants managed and rented my Mother’s property and gave excellent service. The sale of the property was outstanding and stress free. Jessica dealt with everything and kept me updated at all times.
Please thank Jessica for an outstanding and professional service. She was at all times very helpful and the sale of Willowbank was completely stress free. I would highly recommend Durrants for both rental and sales. Thank you.
Mark has been a delight to deal with all the way through and his wise counsel and guidance has been absolutely first rate. I admire his determination, stamina and ability to manage conflicting views and objectives through to a successful conclusion. Frankly, the deal would not have been done without his very active involvement at all stages.
Just a huge thank you to Mark, Jane, Jess and everyone else for making the process so smooth and pleasant.
It’s all down to your staff and continue making your clients feel they are important.
Professional approach and sensible valuation. Helpful and diligent staff.
We are more than happy with the way things went. I would like to thank Mark and his staff for what they have done to sell our property, which we knew would not be an easy sale.
I would like to thank Mark and his staff for what they have done to sell our property, which we knew would not be an easy sale.
Mark & his team have gone above and beyond – Thank you!
I was impressed throughout and clearly there’s a good team spirit in the Diss Office – well done! Particularly happy that all the team knew about everything to do with our transaction at all times.
Communication between the staff at Durrants Diss, was excellent. Keeping us always in the picture, for which we send our thanks.
Thank you for a very friendly and helpful service, better than we have received in the past from several other estate agents.
Clare, Mike and Mark have been fantastic from start to finish. We wish that we would have sold our property with Durrants as the service has been faultless and we highly recommend them.
I was impressed throughout and clearly there is a good team spirit in the Diss office. Well Done! Particularly happy that all the team knew about everything to do with our transaction at all times.