Daniel Betham

Property Specialist - Diss

Durrants in Halesworth sold my mothers property. Gabi Wones was very professional with very good communication. Thank you.

Peter Reed

We have just purchased a house through Durrants and I have to say that without the continued help and assistance from August, the purchase just would not have been possible. We currently live in Australia, which has created many obstacles, and without August’s help in overcoming these obstacles the purchase just would not have taken place, so thank you August.

Jan Smith

We have just purchased a house through Durrants and without the continued help and assistance of August the purchase would not have been possible. Thank you so much August.

John Walters

Outstanding service from a very professional team, I would highly recommend, I can’t express how happy we are that we have finally found our perfect home. Thanks again team, we are looking forward to completing our purchase!!!!

John Burke

As ever, I’ve been really impressed with the service Durrants provided. August, our point of contact, has been faultless throughout the transaction. Professional, friendly, helpful—we couldn’t have wished for me. Thanks guys, it’s been a pleasure working with you again.

Joseph Earl-Wright

Claire and Amber provided a really great service exceeding my expectations. I was selling the property remotely and the team were really accommodating. Would definitely use them again and thoroughly recommend the Harleston Durrants team.

Chris Pearson

We chose the local office of Durrants as they know the area & market very well They are very professional arriving on time and giving us advice on the properties presentation and strong points. We were delighted to find potential buyers and we accepted the best offer recommendation given by our Agent.
Due to covid and the financial climate, the actual time before we moved became extended but we were continually updated on progress until we completed. Overall a stressful time but it helped along with such considerate and professional staff.

Would recommend Durrants Halesworth office. It is a win 10/10

Robin Spicer

Clare and Josh have been a joy to work with, Professional, prompt and polite what more could you ask.

Brent Williams

I recently purchased a property listed by Durrants of Diss. From the first viewing through to the final move, August was brilliant!! There were a few problems on my sale, but throughout the whole process, she couldn’t have been more helpful. Along with the rest of her team in Diss, she would always respond to my queries quickly and efficiently. Whether you are buying or selling, I would highly recommend Durrants.

Lesley Heal

I have both purchased and sold properties through Durrants Halesworth. The Halesworth office has also been managing lettings on my behalf. I have always received excellent service from the office and recommend trusting this office with all your property needs.

Henry Flint

Amazing professional service keeping us informed throughout. Especially Lily who communicated every step to ensure completion. Well done Durrants.

Glynis Etheridge

Very helpful staff and efficient to deal with, speedy communication. Completed quickly.

Edward Robinson

Our thanks for the efficiency of the staff at the Durrants Halesworth office for selling our property. To their credit it was very noticeable that they were the first to update us at all stages of progress. Well done.

Mary Swarbrick

Gabi kept me informed and chased things that needed chasing. She is utterly on the ball and totally professional.

Deborah Taylor

Very good and professional service.

Will Kerslake

The staff at Durrants in Halesworth have been excellent throughout our sale. From the outset they were professional and friendly. They responded quickly to any queries we had and were very proactive in their approach. The online property spec and physical brochure were well laid out and the photos were fantastic. We felt very well looked after. They clearly have a lot of experience and local knowledge. And we sold our house within two weeks. Estate agents often have a poor reputation but in this case, they were really good and I highly recommend.

Jane Stephenson

I am delighted to have the opportunity to leave a review for this company. We had two valuations on our property and Durrants gave theirs at £50,000 higher than the other agent so, naturally, we went with Durrants. We needed only two viewings which resulted in two offers – the second at the full asking price. The deal was then totally trouble free – three months from offer to completion. I have no hesitation in recommending this company and all their staff in Halesworth. I wish them well.

Tim Madden

During the summer I had the pleasure of selling my late Sister’s House in Halesworth. Not often you can tie the word ‘pleasure’ in with selling houses, but in this case it is most appropriate to do so.

The team at Durrants inspired me with confidence from the outset, and sold the property on very swiftly (six hours in fact!) I didn’t even have time to travel back to my own home, the phone was ringing with the good news when I opened the door!

The selling process, including final house clearance and auctioning off of a couple of items of furniture all went smoothly and now I can rest back in the knowledge that my Sister would be very pleased to know that her house is going to be enjoyed by someone who will cherish it just as much as she did.

Thank you big time to the team Durrants.

Richard Lines

I purchased through Durrants and found the process to be handled in a professional manner. Gabi Wones was particularly effective at keeping the purchase moving forward chasing the solicitors involved, this ensured that we reached exchange of contracts without delay. I am happy to recommend Durrants.

John Scott

Very professional service, even with a change of person handling our purchase, what could have been a stressful experience was very straight forward, customer service was pain free.

Keith Wright

Everything went as smoothly as possible. From the initial valuation – viewings – sale, only took a few weeks. They were confident my property wound sell quickly and they were right. Communication throughout was thorough and professional. Really Happy!!!!

Alex Theodorou

Purchased a new build through Durrants. Our own sale did not go to plan but from beginning to end Durrants (especially Florence) was brilliant and kept our purchase in play. We will be moving into our new home in a few days.

Sharon Brown

These estate agents dealt with the sale of my mother’s house today on an online auction. They did stupendously and achieved an excellent price for what superficially looked like a shell completely run down and in a poor state of repair. My mother’s home in Dunwich has a huge amount of potential and I am incredibly proud that it was recognised. Well done Durant’s in Southwold!!

Amanda Lewis

From the start , of the sale of our property Durrants at Diss have been absolutely excellent in their service, professionalism and general support.( especially when things got very stressful,) they have responded quickly to all queries and have communicated with us on all stages of the sale of our house. We have used them on more than one occasion and would not hesitate to use them again or to recommend them to others. A top quality service all round.

Katy Gunn

Clare and Amber at Durrants Harleston were excellent at supporting us through our purchase journey. They were easy to reach, responsive, kept us up to date and very friendly. The care package on our completion was also a lovely considerate touch! Thanks for helping us get our perfect family home.

Lawrence Cooke

Our house sale/purchase ‘journey’ started in March this year and since that time we have met and had many dealings with estate agency staff from across the Anglian region.

We would like known that James stands head-and-shoulders above the rest, perhaps rendered more unusual as we were not the clients. He has shown himself consistently (not a common trait in our experience) to be affable without being supercilious (again a common complaint). He has been thorough, punctual, and reliable never promising more than he could confidently deliver (also commonly encountered). He has been knowledgeable, diligent and has shown notable inter-personal skills when dealing with apparently anxious, cautious clients.

We are delighted that our journey is coming to an end, thanks in no small part to James.

Please extend our heartfelt gratitude.

Matt and Connie Bell

Lily and Florence worked tirelessly to ensure our sale went through satisfactorily – greatly appreciated

Jon Alltree
While purchasing our new build home both Florence and Lily were always knowledgeable and quick to get responses to our questions. Thoroughly recommended.
Nigel Wilson

All of the staff who dealt with my sale were very efficient, helpful and friendly and went over and above their duties.

Mr P Goldsmith c/o Mrs C Spence

I felt at all times that the Durrant’s team were acting in our best interest in relation to achieving the best price and also finding the right purchaser.
I was particularly grateful when towards the end of the transaction things seemed to be going off the rails, they stepped in and spoke to the purchaser and helped bring the transaction to a successful close.

Jane Hamilton

The first estate agent we have used where we have actually felt we have got value from. We were regularly updated, their communication was great and they found a great balance of helping to do what was needed to get the sale through, supporting the seller and the buyer. All of this including a very available, friendly and helpful service. Highly recommended.

Aaron Lawther

I would highly recommend Durrants if you are thinking of selling your property. From start to finish we have been extremely pleased with their excellent customer service. Clare has gone above and beyond to help with the sale of our property. The staff are always available to help with any situation that may arise. A 5* star rating from us.

Estelle Lye

I meant to write this review some time, ago. Had an excellent experience with Durrants, although the purchase never completed through no fault of theirs.

I originally saw a property advertised on Maundy Thursday, and they immediately accommodated me to visit on the following day, Good Friday, once they were aware that it was the only day I could make, and I had a 3 hour + drive.

Penny met us at the property, and was very helpful, providing us with lots of advice and ideas. Unfortunately we were pipped at the post by another buyer, but Durrants were fair and very professional in giving us a fair opportunity – Thank you (I think it was Jan – apologies If I’ve got this wrong)

There were some misunderstandings on my part, having been out of the property market for 27 years, but these were dealt with professionally, so much so, that when the property came back onto the market, we were immediately given 1st refusal. Another quick trip was arranged and we met Penny again at the property. She gave us time and space to fully appraise the property and again was full of helpful advice and ideas. She even introduced us to the owner and arranged and extended stay as she had to leave for another appointment. Speaking to the owner was invaluable.

Unfortunately, during this visit, we realised that this was not the dream property we were looking for, and declined to confirm our offer. However, this was not reflection on Durrants, who were professional throughout, and I have no hesitation in recommending them as an agent.


Although I haven’t listed with Durrants, I have had extensive contact as a buyer. I’ve dealt with many agencies recently and Durrants has been exceptional. Fiona in particular has offered wonderful advice regarding the local area and has endeavoured to try and find us the right property.

Highly recommend! Thank you Fiona!

Vicky Lucas
Very attentive and supportive through out purchase, would highly recommend as a team to see through a house sale.
Jo Wild

Thank you to both Penny and Lily who have been very, proactive, super helpful and efficient and made process run very smoothly.

Elizabeth Bullman

I just wanted to write, as most estate agents get a rough ride (some deservedly so!)… I have been dealing with Durrants for quite a few months now searching for a new home – and I must say, everybody I have spoken to (in different offices) has always been really helpful, polite and professional. As buyers, we are sometimes treated poorly, as the agents are working for (and paid by) the sellers; which feels strange to me because without buyers etc the sellers couldn’t sell and vice versa. So a big Thank You to Durrants and their staff – it really is refreshing – keep it up!


What a wonderful auctioneers they are ! The staff were most helpful I would highly recommend their military auctions as the descriptions and photographs were excellent

Steve Venus

For our house purchase, August at Durrants was fantastic. She kept us informed and the process moving along. She made it as easy as we could have hoped for. Huge thanks to August and Durrants.

Callum Rae

From the very start Durrants were exceptional, from Nathan’s accurate pricing to the Superb brochure they produced, the support we had in viewings and the totally professional advice on the offers we received from them, the house was sold in ten days. The service we received from August Atkinson was exceptional and totally professional, nothing was a problem and we were kept right up to date throughout the process to exchange. Durrants are just so professional in every way and nothing like the reputation some estate agents have. We can highly recommend the Durrants team in Diss.

Graham Alldis

I just wanted to write, as most estate agents get a rough ride (some deservedly so!)…

I have been dealing with Durrants for quite a few months now searching for a new home – and I must say, everybody I have spoken to (in different offices) has always been really helpful, polite and professional. As buyers, we are sometimes treated poorly, as the agents are working for (and paid by) the sellers; which feels strange to me because without buyers etc the sellers couldn’t sell and vice versa.

So a big Thank You to Durrants and their staff – it really is refreshing – keep it up!


Southwold office work exceptionally hard to provide a first class, polite, professional and helpful service, far beyond what I was expecting out of an estate agent. Particular praise to Lily on the extra mile for achieving our ultimate goal of a lovely home in Reydon, Southwold. We are here enjoying life thanks to your fine attention to detail and perseverance. Many thanks.

David H and Cathy G

I can’t say nothing other than good about these Agents . I purchased my bungalow through them and they assisted me every step of the way . Always thorough , helpful and most of all professional. James Frost was my main agent here and he came and helped out on several viewing attendances as I needed many measurements etc taken and tradesman in to advise and do quotes which saved me a lot on not having to instruct an expensive surveyor . Thank you James you were an absolute star 🌟 and associates John and Lisa were most helpful in James’s absence. Well done 👏 all you are a great team and I would not hesitate recommending you and your high standard friendly services to anyone 😊

Juney Rose

Many thanks to all your staff- You have made a painful experience less so!! Moving can be so frustrating!!

Fran Nguyen

Compared to other Agents in the Suffolk, Durrants are the most professional and accommodating to work with whilst buying a property. I would particularly recommend Lily at the Southwold office for her continued efforts to maintain progress of our purchase and her prompt and regular feedback.

Oliver Barnes
Recently bought and sold through Durrants and received a first class service. They really work for their clients and and are responsive, if I ever could not get through, somebody would always get back to me and they would chase transaction stakeholders when ever I requested them to.
Stephen Wilson

A very professional service. Great local knowledge. No hard sell.

Michael Fisher

I think for a lot of people, the best estate agents are the ones you don’t notice doing their job. Quick and painless, subtle but efficient. Durrants is the complete opposite, in the best way possible. We bought a house that was listed with Durrants recently, and at every point in the process we were floored by how much attention to detail, time and care they took to ensure that we – people who had not contracted them – were happy with every part of the purchase process and had all the things we needed to proceed. Exemplary service at all points; Durrants, and especially Residential Sales Manager August and Valuer Josh, was completely flawless, start to finish, even when the process for the purchase of this property was wracked with every manner of issues. Were it possible to give six stars, I would be asking for seven.

Matthew Corry

Professional, efficient, friendly service. Kept informed and updated at every stage of the sale.

Excellent company, can confidently recommend.

Garry Murphy

Overall we were extremely happy with all services we received.


The service was excellent – Trevor was very available to answer my questions and put himself out to get my report back very quickly.  Anna was very professional, clear about availability and reliable in getting expectations and meeting them in replying to my questions.

Ms R

I was very impressed with the service I received.

Mrs AB

The A Team that is Durrants Southwold. I have used Durrants twice to sell and involved with them on another property. I have always had fantastic service from start to finish. In these uncertain times Durrants went way above and beyond to help ease that experience recently, with feedback, chasing up, knowledge and politeness they all work together and have an A team at Southwold. Thank you Durrants.

Julian Lawrence

Excellent in every respect – best agents I’ve ever dealt with. Friendly & professional, highly recommended!

Seeker UK

Durrants offers 5 star service and gives it. Lily kept me updated on progress, helped me solve any problems with the sale and ensured that I was happy throughout. I couldn’t have asked for better support.

Lin Le Versha

We originally chose Durrants Estate Agents to sell our property as they were local to us and came highly recommended. As luck would have it, Durrants were also the agents for our prospective dream home too so they were also involved in the purchase of our ‘forever home’.

Our property sold twice over in the first weekend.

We have extremely positive feedback to give and would whole heartedly recommend these agents, we were always kept abreast of everything and they were quick to attend to any queries or concerns. The whole branch (Southwold) felt like a team.

Many thank to all you, but a special mention has to go to Lily who always went above and beyond never had to be asked twice.

Joanna Lawrence

I recently worked with Durrants who put my late parents house on the market. Throughout this process every single person at Durrants was professional, courteous and a delight to work with. Several times we exchanged calls in the evening and as a retired Chartered Accountant whose approach to clients was that 24/7 service was the norm I was very impressed. The purchasers were a lovely family and they have a great family home so they were happy too. All in all Durrants are a first class agency. Southwold is lucky.

Paul Storer

Very good service.

Mrs RR

All the staff at Durrants are helpful and friendly. They followed up solicitors up and down the chain to keep all parties informed. Happy to recommend them.

Sarah Everett

Excellent service!  Would definitely use Durrants again and recommend to others.


Keep doing what you are doing to your current excellent standard.

Mr P

We would most definitely recommend Durrants of Harleston as we received an excellent service from start to finish.

Caroline Miller

Excellent service from start to finish – Durrants took responsibility for ensuring the process kept moving through occasionally difficult times to a successful conclusion. Definitely recommend.

Martin Palmer

Fantastic to work with Nikki securing a commercial premises for The Suffolk Jungle Room. Great communication and understanding of a start up business requirements. Thanks Nikki and Durrants!

Samantha Coe

Very helpful, efficient and uncomplicated, well pleased.

Miss G

It was a very good service, much appreciated.

Mr T

Dominic’s generous valuation of the beach hut. Plus his quiet confidence it would sell at that price.

I would imagine Durrants are constantly self assessing and improving. Hence the high standard they are at today. I couldn’t possibly add any improvement suggestions.

I enjoyed the whole experience of dealing with Durrants. It was good throughout.

Garry Murphy
February 2022

What an excellent crew. Very helpful from first viewing to conclusion. Thanks to Josh who saw us through the viewings and his offer of assistance re any tech problems about Wifi and mobile phones etc. A special mention for August who looked after us throughout the negotiations, exchange and completion, she was a real star.
Thank you all.

T & J Norman
February 2022

Fantastic service from start to finish on our purchase. A special mention to Lily who went above and beyond in all aspects on our purchase and was always with a polite and helpful manner.

Thank you


Angela Jaggard
January 2022

Fantastic staff, helpful, knowledgeable and friendly, always happy to go the extra mile. Highly recommend

Sally Renaut
October 2021

The best estate agents I have ever dealt with. Nathan and Clare were brilliant the whole team is excellent and they work as a team. Professional, reliable and supported me all the way. If you need an estate agent you will not get better than Durrants at Harleston – a pleasure to do business with.

A Mitchell
August 2021

Durrants handled my house sale. Everything was spot on, very professional, and all the staff so helpful. They sold in record time and the service couldn’t be faulted, I wouldn’t hesitate to use Durrants again and I certainly recommend them to anyone else. Prior to consulting Durrants I used another local company who I would rate no better than a second-hand car salesman, You need to be very careful selling your home, it’s a huge asset.

B Jones
August 2021

Durrants recently sold two properties for us and we were delighted with their service and attention to detail. Would highly recommend them.

Rackham Builders

Thank you to Durrants especially Ash Brunori from the Diss Office for dealing with the sale of our parents’ house giving excellent service throughout with great communication professionalism and support.
We would highly recommend.

Denise and Sharon
April 2021

Durrants have provided a fantastic service… and our brilliant Sales Manager Ashley Brenori has guided and supported us wonderfully through a long and difficult process. He deserves a medal for his positive thinking and well informed approach to any issues that arose. Highly recommended!

S. Johnson
April 2021

First class service in difficult times – Diss office. We were impressed with Ashley Brunori from our first meeting with him. He had researched thoroughly, came fully prepared and brought examples of brochures for similar properties. During the sales experience Ash remained enthusiastic, positive and professional despite several set backs. He always replied to emails and telephone calls and followed things up efficiently. Ash is a credit to Durrants. I recommend the agency to anyone looking to sun or sell property in the area.

L. Hewlett Parker
April 2021

The property brochure was most befitting of the former royal manor being placed on the market. Jessica was a delight to deal with over the extended period required to achieve an acceptable offer in the face of COVID adversity. Nathan and Ashley were also most professional , prompt and efficient, particularly during the post Memorandum of Sale period. Excellent service all round. Well done!

Paul G
March 2021

Penny, Fiona, Florence, what can I say?  You have been truly outstanding. There is not a chance we would have been lucky enough to complete the purchase of our dream home, without each of you continuously going above and beyond for the last six months ! You are truly an exceptional team of professionals, who I cannot recommend highly enough…Thank you from the bottom of my heart.  I would recommend you and the company you brilliantly represent to anyone.

Sarah Driver
March 2021

We would just like to thank Dominic, Jan and the rest of the team for the great efforts put into our house purchase. Dominic was incredibly helpful in the early days of our property search and went above and beyond to offer help and advice, before then securing us the perfect cottage for our family. Throughout the sales process the team at Durrants have put in a huge amount of effort to ensure the process went as smoothly as possible and have been incredibly accommodating throughout, despite the complexities caused by Covid19. Particular thanks must go to Jan, who gave up her own time to allow us to view the property and whose patience and efforts have kept us going over the last week. We can’t wait to get the keys, thank you!

Laura and Ed Gray
March 2021

Friendly folk and nice buying experience.

A. Levick

Durrants are definitely the agents to engage if you are thinking of selling your home. Nathan and Clare at the Harleston Branch were amazing, they guided us through ever stage of the process particularly when things got a little tense their professionalism and calm approach confirmed we were in good hands. We have no hesitation in recommending Durrants as the Estate Agents to be with, Thank You for we are now living in our dream home.

S Johnson
March 2021

The team have been so supportive throughout the process of selling my property. They are highly professional and responsive with nothing being too much trouble. Highly recommended!!! Thankyou to you all especially Nathan who has been so tenacious in chasing across the chain.

J Bloomfield
March 2021

I was very impressed by how energetic and proactive Durrants were in shepherding and overseeing our purchase of a property.

I would like to make special appreciative mention of Penny, who alerted us to a property she rightly thought we would like, and Florence who efficiently maintained pressure on the property chain to ensure it all went through smoothly, but all in a very pleasant and friendly manner. Many thanks to both.

Clare Thomas
March 2021

Whilst Durrants weren’t our agent they were selling the property we were buying. We had quite a difficult process through to exchange of contracts but Ashley at the Diss office provided an excellent service being involved at every stage ensuring we and everyone one else in the chain was fully informed.

Thank you Ash for your time and commitment. I would highly recommend Ash and his team at the Diss office for residential property matters.

Darren Galloway
February 2021

We purchased a house through Durrants and throughout the whole process they were always on the case.

They helped push the sale through and had fantastic knowledge.

Nathan and Clare were exceptional throughout.

Michael Duale

We were really impressed by the excellent communication and professionalism throughout the process.  We mainly had dealings with Claire Staff, who was excellent, but had some very good dealings with Nathan at Durrants Harleston too.

Felt very well looked after and supported throughout.

Dan Musty
February 2021

I would like to thank you for your great work in what I’m sure has not been the easiest of house sales but all involved have shown great professionalism throughout.

I have already recommended Durrants to a friend who is looking to sell their property in Long Stratton and will continue to recommend in the future.

Chris Staff
28th January 2021

We have recently bought a house through Durrants in Harleston, dealing with Nathan as our contact who was great, very quick to respond and dealt with matters above and beyond. We have dealt with over 5 Estate agents in the past and have to say Durrants were by far the best. Thanks again.

Joshua Barker
13 Jan 2021

The team who sold my house for me couldn’t have been kinder or more supportive. They were there with assurances when
I was climbing the walls with frustration and were all genuinely involved and rooting for me. To say they were with me every step of the way is the understatement of the century!

Elle, thanks for the cake and the laughs, Nathan, you have been a real friend – get well soon. And thank you for the birthday wishes. We should have a party!

Meg Davies
13 Jan 2021

We found that everyone we dealt with was very professional and considerate. Communication was good at all times. We would especially like to mention, and thank, Penny, Florence and Fiona.

T. Smith & K. Marles

My brother and I Zoom-interviewed 3 estate agents and were most impressed by Durrants. Dominic was knowledgeable, informative but not pushy and over-confident. Durrants have lived up to our expectation in every way.

You achieved the sale at the original price. Penny Briggs was a superb communicator and was helpful in so many ways. The final viewing that sold the property meant Penny going out of her way to create a viewing in a most imaginative way. Full marks to Penny! The office staff have been easy to work with and have communicated in a timely and pleasant manner.

D. Allen

Very responsive and offered good advice on various queries and issues that arose during the sale – created a strong impression of “working for us” rather than anyone else.

G. Hines

Durrants have been extremely helpful during the process of us buying our first property. Clare and Nathan especially have given a great customer service and have been responsive to any queries. Would definitely recommend.

R. Hambling

We would just like to reiterate how pleased we have been with the services you have provided. Penny has been an amazing contact and Florence, in the office, very efficient and professional.

Nicole and Paul

I have recently sold my property with Durrants in Beccles. John and Jade have been a pleasure to deal with and helped us achieve a very quick sale at an amazing price. I’m glad I didn’t listen to the other estate agents advice about marketing at a much lower amount. I have bought and sold through Durrants and have been pleased both times. I wouldn’t hesitate at recommending them. They aren’t pushy either which would have put me off.

J. Block

Thank you for all your hard work in securing a buyer for my house. Your service was exceptional. I shall recommend you to anyone else I know wishing to sell.

Heather B

I was very pleased indeed by the performance and level of service in selling my house by the Harleston office of Durrants, most of all in the key final stages when they really came into their own. As we approached Exchange and Completion there was a quite long chain in which things might have gone wrong but Durrants were on top of absolutely everything. I received all the key information very quickly, exactly when I needed it in order to act quickly myself – and in the end the Completion went very smoothly. Thank you Durrants for all your help.

R. Bacon

Great service always happy to help and a quick phone call away.

H. Gowers

I would definitely recommend Durrants to anyone selling their house. I chose Durrants to be my agent though a recommendation of a friend. Even though durrants are not my “local agent” they are very knowledgeable of my area and have been very helpfull and professional throughout the process.

A. Mattin

We were happy with the personable service. The staff were all pleasant and friendly. 

I could not fault the service we got, the staff were all very enthusiastic at all times. 

Staff were excellent and a credit to the organisation. 

We were looked after by Florence and were very impressed by her enthusiasm and communication with our solicitor.

J. Bayley

Jess was always helpful and reassuring and was always first with news even before our solicitor told us.

N. & P. Davey

Very good estate agents with helpful staff.

K. Walker

Excellent service. Prompt, efficient and very good communication. Highly recommended.

J. Steward

We greatly appreciated Durrants support towards the end of the sale process when the purchaser was seeking to make unfair demands.

P. & D. Rutter

Thank you for all your help in a stressful situation.

Doris Flatt

Andrew, the Branch Manager who dealt with the sale, was very accommodating and helpful throughout.

Sarah Lawrence

Many, many thanks for all your help with the sale of our cottage.  Your enthusiasm and care has been very much appreciated.  Thank you for keeping an eye on Chloe the cat too!

We were very pleased with Durrants’ handling from valuation to sale and completion.  We were always kept in touch and everything went seamlessly.  I would have no hesitation in recommending Durrants if asked.

Very happy, Durrants efficient to deal with.

C. Temple

Recommended by a family member as reliable. Very impressed by email updates and helpful telephone calls. Thank you.

L. Leeder

Nathan has been a godsend to us. Thank you so much.

P. A. & C. Swann

Durrants managed and rented my Mother’s property and gave excellent service. The sale of the property was outstanding and stress free. Jessica dealt with everything and kept me updated at all times.

Please thank Jessica for an outstanding and professional service. She was at all times very helpful and the sale of Willowbank was completely stress free. I would highly recommend Durrants for both rental and sales. Thank you.

K. Ball

You had a lot of properties for sale and very friendly staff. 

All the staff at Durrants Harleston have proved to be very professional and helpful with the selling of our property and going the extra mile in helping us to find our forever home. Thank you so very much.

S. Collier

Helpful, informative staff and efficient throughout. Florence was an ace primary contact.

J. Robinson

You put our property on the market on Thursday, we were inundated with viewings over the weekend and accepted an offer on the Tuesday morning.


We cannot recommend Durrants, Southwold more highly. As well as being totally professional, extremely efficient & very quick to respond to any questions, the staff were a pleasure to deal with. What more can we say!

R. & R. Dobbs

Everything went smoothly when you sold me my previous home.

Mrs. E. B. Higgins

Best estate agents in Southwold for selling beach huts.

Jeanne and Keith Monaghan

Having never sold a house in my life before I was incredibly lucky to choose Durrants as my agent. From start to finish they have been professional and supportive. Their brilliant and friendly team have worked so hard to promote my cottage and have kept me up to date on a daily basis. Their knowledge of the market, and their humour in times of stress, have made the whole experience far better than I thought it would be.

I would recommend this firm and this office to anyone contemplating selling a property in East Anglia.

Judy Fullam

Thank you all so much for your patience! After your very quick sale of our house, we never expected the process to drag on but thank you all for reassuring us along the way.

It has been a real pleasure in dealing with Andrew Mortimer, whom has been very thorough and helpful throughout the process of our purchase.

Mr. & Mrs. Armond

Everyone in the office is very helpful and nice.

J. Roberts

The team at Durrants did a fantastic job in selling my property, they kept in touch throughout the process and were very helpful with any questions I had.

D. Macdonald

I was very impressed by the reception and exploratory meeting with members of staff on my first visit. They were informative, approachable, and confidence-inspiring. I had no doubt that I could trust them entirely in all matters relating to the sale.

Thank you to a fantastic team in the Southwold branch for your high quality, personable service!

C. Turner

Andrew and Sarah were very professional and helpful. Great to see everything now concluded. Thank you!

C. Wheeler

We had a good experience when buying this house so naturally wished to use Durrants when selling. Supportive and professional.

J. & P. Leonard

Superior knowledge of local housing market via excellent staff and prime location on the high street. Ethical, honest and enthusiastic approach to both sellers and buyers.

M. & D. Alden

You did an amazing job to find us our new property only hours after selling our old property. Thank you Penny, Lisa, Roseanne, Dominic, Florence and Fiona. 

I was very happy with the service from Durrants when I purchased the property, and when Mark came out, as one of the 3 agents I invited to quote, he was the most genuine without seeming pushy. Excellent service from all 3 staff.

P. Antill

The road after the initial viewing has been a rocky one, but Andrew and his team have made it a lot easier which has been amazing. I can honestly say they are all so patient, kind and above all professional but very friendly & approachable. Yesterday I exchanged and I’ve never been happier. There have been tears along the way, however, I always had Andrew in my corner holding my hand and pulling out all the stops, it’s what he does, he’s brilliant.

I just want to say thank you again to Clare, Alison and Nathan for taking my calls, calming me down and genuinely feeling for me when things got tough. I can highly recommend this dedicated team of Estate Agents they are true professionals & they get the job done!!

J. West

It’s all down to your staff and continue making your clients feel they are important.

A. & L. Webb

Just a huge thank you to Mark, Jane, Jess and everyone else for making the process so smooth and pleasant.

M. & D. Worboys

Florence Bond has been a great support for us; dependable, efficient, professional and sympathetic! Thank you to all.

We liked the whole integrity that Durrants showed throughout – a delight to deal with. 

The staff obviously knew the market in Southwold well, which gave me confidence in the firm from the start.

The staff were courteous and helpful. They cheerfully arranged to accompany surveyors and builders to the property, in my absence, for which I was extremely grateful. Charming people to do business with.

M. Pegler

The initial meeting I had with Lisa was so positive and welcoming, I felt confident that I was going to be treated well and that my best interests would be met. The office felt professional and pro-active.

J. & P. Allen

Many thanks for guiding us through both letting and then selling our property. We were treated with care and consideration.

C. Skeats

All the staff we had contact with at Durrants were delightful to deal with.

S. & B. Laverick

Thank you to the whole team for your ongoing support. A special mention to Florence for her polite dogged determinaton.

A. Barker

I spoke to two local estate agents and was impressed and liked the approach taken by Lisa.

L. Fillingham

Mark has been a delight to deal with all the way through and his wise counsel and guidance has been absolutely first rate.  I admire his determination, stamina and ability to manage conflicting views and objectives through to a successful conclusion.  Frankly, the deal would not have been done without his very active involvement at all stages.

Very many thanks for all your help and such professional service.

David Barnard

Our sincere thanks for selling our property. Fran, you have provided an excellent service in dealing with our sale. It hasn’t been ‘smooth sailing’ but your dedication and kindness helped us through.

We would have no hesitation in recommending Durrants in the future.

Mr. T & Miss. W

Particularly appreciated your efforts to tie down sale and the way you kept us informed.

Mrs. Bingham & Mrs. Ross

Aidan and Tom have been very professional with our sale and most helpful.

L. & D. Jackson

We were delighted with the Southwold office, especially Florence Bond, who was really helpful. She was very professional and kept the sale moving on even when things were difficult.

D. Mackinnon

Highly recommended, felt in safe hands from the moment we met.

B. Wheeler

Very helpful, with good advice from the start.

Mr. & Mrs. Fuller

Durrants are a reliable, local, well known company. Their fees are the best. No gimmicks, just good, honest service and quick to follow up. I always found the staff so helpful. Their response to my requests when my mother passed away, before we could exchange the contracts, was excellent.

J. Gibbons

It was very nice to deal with smart, professional staff who were always helpful and understanding, even during difficult processes involved in delays and let-downs. Further down the chain we appreciated the personal service received from the patient staff at all times. Thank you!

Mr. & Mrs. Hawes

The initial meeting with Lisa was positive and welcoming. I felt confident that I was going to be treated well and that my best interests would be met. The office felt professional and pro-active.

You have been truly amazing, thank you so much for your help, support and patience. Outstanding service from start to finish.

Ms A. & Mr. B

Thank you – could not improve on perfect service.

Mr. S

We like that Durrants are not the typical ‘pushy’ estate agents, have excellent client rapport and professionalism.

V. & K. O'Brien

Mark & his team have gone above and beyond – Thank you!

Mr. & Mrs. W

I would like to thank Mark and his staff for what they have done to sell our property, which we knew would not be an easy sale.

Mr. & Mrs. S

Having got five minutes to catch my breath I wished to record my thanks to you and your team for a highly efficient and competent service. I look forward to working with you again.

Giles Bloomfield

We are more than happy with the way things went. I would like to thank Mark and his staff for what they have done to sell our property, which we knew would not be an easy sale.

Mr. & Mrs. G Seaman

Durrants were very helpful during a rather fraught property purchase.

J. Foulds

Professional approach and sensible valuation. Helpful and diligent staff.

Mr. B

We were very impressed with the way Fran dealt with our sale extremely good communication, very friendly staff in the office.

Mr. & Mrs. C

We liked the professionalism but also the warmth and care shown straight away – a 5* service all round.

Mr. W & Ms. B

We were very impressed with the way Fran dealt with our sale. Extremely good communication and very friendly staff in the office. 

Everything went smoothly and whenever I spoke to Tom at Halesworth. He dealt with queries straight away. We loved the welcome present of bag and notebook and they are used constantly.

Mr. & Mrs. Roose

Keep up the good work!

Mr. & Mrs. Tuffin

Always very helpful and knowledgeable.

Mr. & Mrs. Cook

It was a pleasure doing business with your Halesworth Branch.

D. J. Oakerbee

Thanks to you all for being helpful.

Mr. & Mrs. Askew

I have received sympathetic understanding of my situation throughout my dealings with Durrants especially from the senior member of the Southwold team who has shown great consideration.

Wendy, thank you for all your held and wisdom with the selling of Tudor Rose Way.  I have been delighted with Durrants and in no small way as a result of your good cheer and professionalism. Special thanks for sorting out the boiler service which was very well timed and I much appreciated your help during a very busy time!

Although it has been hectic, the move has gone very smoothly and has been completed during the sunny weather!  We shall miss Harleston but we’re not that far away.


All of your staff were very friendly and accomodating, and additional viewings prior to sale were no problem. Sarah, John and Tracey were particularly helpful. Durrants have a deservedly high reputation and this was reflected both in their approach and all of the pre-sale activity.

Communication between the staff at Durrants Diss, was excellent. Keeping us always in the picture, for which we send our thanks.

Mr. & Mrs. B

I think Durrants give a very professional service.  Staff went over and above to help us with our complicated sale.

Mr. C, Ms. W & Ms. K

I was impressed throughout and clearly there’s a good team spirit in the Diss Office – well done! Particularly happy that all the team knew about everything to do with our transaction at all times.

Mr. H

A big thank you to Lisa, I’m sure we wouldn’t be in our new home if it wasn’t for her.

Mr. & Mrs. B

We couldn’t really have asked for more though out our sale and purchase in Southwold. Lisa has consistently gone the extra mile to keep proceedings smooth and efficient.

We were particularly pleased and impressed by the ‘branding’ of our cottage to promote its sale. Lisa has continued to help and support us since completion.

Mr. & Mrs. L

Thank you once again for making it so easy to buy my cottage. I know I’ll be very happy in the house.

Mrs. A

Roseanne presented us with a property which we may not have considered ourselves but it turned out to be just right for us and ended our year long search. Well done and many thanks!

Mr. & Mrs. O

Spot on! Looking forward to continuing relationships with Durrants.

Mr. & Mrs. M

Lisa Brown is a huge asset – the nicest, most knowledgeable & sensible agent I have dealt with in a long time. She defused situations and went the extra mile.

Mr. & Mrs. S

Just a note to say thanks for all your help. The little touches made it a very easy move.

Mr. & Mrs. E

Very efficient and friendly office to deal with. It has been a pleasure.

Mrs. E

Thank you so much for your help, courtesy and endless cheerfulness.

Mrs. C

Many thanks for guiding us through both letting and then selling our property. We were treated with care and consideration.

Mr. & Mrs. S

I just wanted to say a big thank you to everyone in the residential sales team at Durrants, Southwold, particularly Roseanne. Thank goodness we got there in the end with a very good result.

Mr. G

On behalf of my parents, thank you for dealing with their house sale. Because of your help, I was able to exude a sense of calm to them about the sale, allowing them to worry about other things entirely!

From my perspective, I appreciated the straightforward, no spin(!), and above all, friendly communication with you. We were very pleased and impressed with the service offered.

Mr. D

Lisa has to be commended for her patience, good nature and professionalism – a credit to Durrants.

Mr. & Mrs. H

Friendly helpful staff at all times. We were made to feel that Durrants wanted to sell our property and would do anything to make sure it sold.

Mr. & Mrs. C

Very many thanks for the excellent way in which you dealt with the sale of our cottage, despite all the delays.

Mr. & Mrs. B

House sold quickly and above estimate – thank you!

Mr. O

Thank you for going beyond the call of duty.

Mr. S

Sincere thanks for all your help and support. It has been a pleasure.

Mrs. S

We had some unusual difficulties during this purchase, it would not have gone through without your tenacity. Top agents and top staff.

Mr. & Mrs. P

All was proceeding well until a last minute hiccup, your perseverance paid off, problem solved, and we are now in and very happy.

Mr. & Mrs. H

Buying property from a distance is always difficult – you made it easy, thank you.

Mrs. A

You had the answers whenever we had any questions. You eased the possible problems and made the transaction comfortable.

Mr. H

We can only say thank you for a job well done. 10 out of 10.

Constant contact from start to finish – thank you for your understanding.

Mr. T

Extremely happy with the service provided. It was a long drawn out sale but at all times your staff were very helpful, positive and so ready to deal with everything. We have already recommended you to neighbours.

Mr. & Mrs. S-H

Being local I and my family have always used Durrants – we can rely on you, thank you.

Mr. L

Thank you – couldn’t ask for more.

Mr. A

A long and difficult saga managed and kept together by your first class service – Thank you.

Mrs. H

Couldn’t be better, it is the personal and professional service which always counts.

Mr. & Mrs. F

Would never use anyone else. The best service.

Mr. C

In difficult personal circumstances for me following the death of my mother I cannot fault the professionalism and courtesy of the Durrants team.

Mr. D

Excellent service and extremely helpful. Took a lot of care to ensure we found what we were looking for.

Mr. W

Your service was excellent, a very big thank you to all.

Mr. & Mrs. T

Better than our solicitors. Highly recommend and would definitely consider sales/purchases with you in the future.

Your completion bag was a really special and thoughtful touch. You contacted us on completion day before our solicitors.

Mr. N & Ms. W

Durrants have always handled our property affairs with courtesy and efficiency.

Mr. D

All of the staff at Durrants were helpful and efficient.

Mr. P

I would especially like to thank Sandra for keeping me informed of the progress of my late fathers transaction. She was aware of difficulties I had and kept me advised of viewings and requests from the buyer.

Mrs. C

Happy with the service and response when speaking to Durrants staff. I was also impressed with negotiations, specifically the fact that i was kept up to date and not left waiting too long for a reply.

Mrs. E

I can only give praise to your Beccles office, the staff work very well as a team.

Mrs. F

Overall, one of the best Estate Agents we have dealt with & Stacey is a great ambassador to Durrants.

Mr. J & Mrs. S

This is a professional service and an excellent long established business, no improvement possible.

Mrs. S

All the staff were very helpful & friendly and went the extra mile to help me. Thank you to all.

Mrs. T

Many thanks to all for your help and support in reaching final completion of my property which was much appreciated.

Ms. D

Thank you for making sure we got our new home.

Mr. & Mrs. K

I was impressed throughout and clearly there is a good team spirit in the Diss office. Well Done! Particularly happy that all the team knew about everything to do with our transaction at all times.

Mr. H

Clare, Mike and Mark have been fantastic from start to finish. We wish that we would have sold our property with Durrants as the service has been faultless and we highly recommend them.

Mr. & Mrs. F

Thank you for a very friendly and helpful service, better than we have received in the past from several other estate agents.

Mr. & Mrs. L

Thank you so much for all your time and patience. Will definitely recommend you.

Mr. & Mrs. N

Your whole team were excellent and we are really pleased with the outcome. I think we got a very good, and hopefully fair, price. Fran in particular was extremely helpful and professional through the whole process. A good experience from our end, so thank you all very much.

Mr. Y

We would like to thank everyone, but especially Fran & Emily for helping the process go so well considering we were a long way away from where the property was.

Mr. & Mrs. E

Very good service, thank you.  Fran specifically very good, efficient and easy to deal with.

Mr. Y & Ms. L

I found the staff polite and helpful.

Mrs. R

Thank you all so much for such a friendly and professional service, you have been superb.

Mr. A

Fran, I am so grateful to you for the calm and patient way in which you have managed the sale.  I so appreciate the way you have maintained communications with me and done your level best at all times to keep the momentum going. You have been extremely professional throughout and have made a difficult time as easy as possible. A heart-felt thank you.

Ms. H

Initially I contacted three local estate agents, one of which handled the property for two months but we only had a few viewings and little interest. It was whilst visiting the area that I thought and agent with a more local presence and offices closer to the property may be advantageous and approached Durrants in Harleston. During all the time the property has been with your company I have received exceptional service from all the staff at the Harleston office namely Emily, Fran, Wendy, Tim and Andrew.

As I live nearly four hours away Durrants were able to provide regular property inspections and accompany all the prospective buyers. I sensed a real feeling that this office had a strong interest in not only serving the seller, but would provide all the information to the buyer in a timely and professional manner.  A great team effort.

In fact the potential buyers were very demanding in the information they required and have mentioned to me how they found Durrants a ‘breath of fresh air’ compared to their own agents and how the feeling of trust with Durrants helped them make a decision to buy. The property is now sold and I do not think this would be the case without the support provided by Durrants.Thank you to the ‘Team’ and I wish them all success in future.

Mr. E

Very helpful, non ‘pushy’, friendly and informative.  Perfect service in all areas.

Mr. B & Miss. K

You have kept us in the loop throughout our move.  More than our own agents.  Great team!

Mr. & Mrs. P

I had a fantastic service, thank you.

Miss. H

All straightforward, good service.

Mr. & Mrs. M

I think the service was excellent, it was very welcoming.

Mr. & Mrs. P

A big thank you for all of your help! We have really appreciated this.

Ms. W

I found all communication handled in a professional & friendly manner – well done Durrants – a real pleasure dealing with you.

Mr. R

Just wanted to say thank you for all your help and support in getting us ‘our forever home’.  Much appreciated.

Miss. G

After many years of buying and selling, Durrants is one of the best estate agents I’ve dealt with.  Keep up the good work, we will be back.

Mr. R

Good experience from Andrew’s first visit until completion – great team effort.  Thank you all involved.

Mr. C and Miss. D

It’s been a long road with all your help we got there, cant thank you enough for all your help.

Mr. C

Thank you for your support and patience.

Mr. C

Felt the valuation was sensible and was set to sell, felt welcome and at ease with staff on the first visit and valuation.  All staff were very efficient and professional

Mrs. B

Thank you all for being so lovely to deal with over the past months – and for being so efficient which is a rare quality!!

Mr. & Mrs. B

Thank you for your professional help over the nine months; from the day you came to get details and take those excellent photos; to the good news of contracts having been exchanged.  We are so grateful to you all at the office for your excellent manner and friendship.  We would not hesitate to recommend Durrants to anyone!

Mr. & Mrs. L

Thank you so much for all the effort, trials and tribulations on selling our house.  It was a mammoth task and you kept us informed all the way.

Mr. & Mrs. P

Many thanks for all your help

Mrs. M

Staff excellent in all areas.

Mr. A & Ms. R

Andrew and Sarah were brilliant! Our house sold within six days, and I strongly think that if we had gone with another agent it wouldn’t of happened so quickly!

Every little worry or question I had, Sarah and Andrew were brilliant at reassuring me and giving me and my buyers all of the information we needed, to ensure the sale went through smoothly.

Stephanie Armiger

Keep up your cheerful approach to your customers.

Mrs. Wendy Mahoney

We shop local, and Durrants have a good reputation. I have known firm for years!

Staff excellent in all areas.

F. Alger & B. Riches