Guidance for Sellers

Our staff will ask you prior to arranging an appointment whether you are experiencing any symptoms of Covid–19 or are self-isolating. If you or anyone in your household, is experiencing symptoms we will not be able to carry out the appointment. Viewers will also be asked the above prior to arranging a viewing.

Durrants will ask you to;

• ensure all surfaces, such as door handles, are cleaned with standard household cleaning products and towels disposed of safely or washed as appropriate, prior to and post, the appointment.
• open all internal doors and cupboards prior to the appointment.
• where possible, vacate the property for the viewing and if not possible, keep a minimum two metre distance from both Durrants staff and viewers.
• Durrants staff will attend the viewing wearing PPE.
• We will aim for all viewings to take no longer than 20 minutes to minimise risk.
• Durrants will have sent out guidance prior to the appointment to the viewers to ask them to:
  – Wear PPE to the viewing
  – Attend the viewing with the minimum amount of people possible
  – Not touch any surfaces in the property
  – To follow social distancing guidelines throughout the appointment.